FAQs

How We Can Help?

What is BAX?

BAX brand that aims to make luxury,premium and functional pieces affordable for everyone. Through our online store, you can shop for luxury and premium quality products direct from top factories without any markup. We value our brand on our customers than our profit.

Where is BAX From?

BAX is from borneo Malaysia.

Why is there a 3-month pre-order period?

We are trying to have zero inventory cost by reducing inventory, we could deliver direct savings for our customers.

Why does honest pricing matter?

We are transparency to our customers. We believe that customers should know the cost of the products and how is it made. By offering, same quality and craftmanship of huge brands at an irrestiable price.

Where can I buy BAX products?

You can check out our products at our online store here www.bax.asia and of our bags are also available at certain online marketplace , but we recommend you to purchase at our official store for latest updates and promotions

Are any of your products vegan?

Current we don’t have it but in the future we will make it.

How much does the shipping cost?

We offer free shipping to Malaysia only. For international charges, it will be stated on the website before you made your payment.

Do you offer monogramming and customizing?

At this time, we don’t offer any monogramming or customization for our bags but we will have it soon.